Contact
Got a question? Ask me.
No bots and no assistants. When you email, you get me.
Email me
jade@jadeinretrograde.com
I read and answer every email myself, and I try to reply to every message within 48 hours.
I live in Romania, on Eastern European Time (EET in winter, EEST in summer). If you write while it’s the middle of the night here, I’m probably asleep. I’ll get back to you when I’m up.
Quick help
Before you write, this might help
Can’t find your reading?
Check your spam and promotions folders first. Still nothing? Email me your order number and I’ll send it again.
Typed your birth details wrong?
Email me right away with your order number and the correct date, time, and city of birth.
Question about refunds?
Read my Refund Policy first. If something went wrong with your order, email me and I’ll help.